FAQ's
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What is Fragrance Fables?
Fragrance Fables is your go-to destination for premium perfumes and scents that tell a story. We offer a curated collection of high-quality fragrances for men, women, and everyone in between.
Are your perfumes authentic?
Absolutely! We only source 100% authentic and original perfumes from trusted suppliers and brands.
Do you offer unisex perfumes?
Yes, we have a wide range of unisex fragrances perfect for anyone who loves to explore scents beyond traditional categories.
How do I find the right perfume for me?
You can browse our collections by scent families (e.g., floral, woody, oriental) or use our “Fragrance Finder” guide (coming soon) to match your preferences.
Where do you ship?
We ship nationwide across United States (or internationally, if applicable). Please check our shipping policy for region-specific details.
How long does delivery take?
Orders are typically processed within 1-2 business days and delivered within 3-7 working days, depending on your location.
How much is shipping?
Shipping charges vary by order size and location. Free shipping is available on orders over [X amount].
Can I track my order?
Yes! Once your order is shipped, you’ll receive a tracking number via email or SMS.
What is your return policy?
We accept returns for unused and unopened perfumes within 7 days of delivery. Please read our Returns Policy for more info.
What if I receive a damaged or incorrect product?
If you receive a damaged or incorrect item, contact us within 48 hours of receiving your order with pictures and details. We'll resolve it ASAP.
Can I return a perfume I’ve opened or used?
Due to hygiene reasons, we unfortunately cannot accept returns on used or opened fragrances.
What payment methods do you accept?
We accept Cash on Delivery (COD), bank transfers, and major credit/debit cards.
Is it safe to shop from your website?
Yes! Our website is SSL-secured and all transactions are encrypted for your safety.
How should I store my perfume?
Store your perfume in a cool, dry place away from direct sunlight and heat to maintain its quality.
How long does a fragrance last?
Longevity depends on the perfume’s concentration. Eau de Parfum lasts longer than Eau de Toilette. On average, expect 4–8 hours.
Do you offer samples?
We're working on offering deluxe samples soon! Stay tuned for updates.
Do I need an account to place an order?
No, but creating an account allows you to track orders, manage returns, and get exclusive offers.
How can I contact customer support?
You can reach us via our contact form, email at support@fragrancefables.com, or WhatsApp at [Your Number].
Do you offer gift wrapping?
Yes! We offer elegant gift wrapping options at checkout for a small additional charge.